I am (once again) missing Kaiser. For all their faults, there are some things that Kaiser does really well – like make information from test results and visits available to the patient.
It’s all there.
Got blood work? You not only get the results, you also get your past results and a link to what the test is for and what the results mean.
Now I’m in Michigan.
And I have to have a portal for EVERY FUCKING BODY.
I have my insurance company portal.
I have TWO – yes TWO- portals for my primary physician.
I have a portal for my eye doctors.
And I now have a portal for my hematologist/oncologist.
I think I’m supposed to have a portal for my dentist.
And when I finally get to see a dermatologist, want to bet I’ll get another portal?
I am hoping to change my primary care provider soon; and yes, that means yet another portal – HOWEVER, I have been told that the portal for this group has the ability to tie into other portals so I may have more of my healthcare info in one place. (Please Jesus.)
And I’m struggling with healthcare professionals who are unable, for unknown reasons, to access my records from Kaiser. I don’t understand this. There is a whole department to handle this; I give the number and email for that department and all they have to do is request the records and voila – it shows up in your email inbox.
This is not rocket science folks. Me and my fat old lady brain did it.
So now I’m spending lots of time wading through my Kaiser records and printing out the pages that I know damn well these doctors can get for themselves.
And then they want to know why my blood pressure is going up.