Kaiser (yes, this is about Kaiser again) wants you to make an appointment for lab services.
It’s good to want things.
However, since Kaiser’s lab appointments are usually booked solid a week (or more) in advance; unless you are in absolutely no hurry, you have to going as a walk-in.
And because Kaiser is huge and doesn’t seem to offer a whole bunch of lab appointments for any given day, the wait for walk-ins can be lengthy. Or, if you time it right, it can be surprisingly short.
I need a couple of blood tests run. I want them done fairly soon as they have to do with genetics and may help my oncologist make decisions regarding treatment options.
So, walk-in it is.
Now. I know which lab I would like to go to (there are 3 available labs at my Kaiser).
Wouldn’t you think by going to the Kaiser website, I could get the hours and days that lab is open?
This seems like information that a lot of people might want.
So WTF does Kaiser hide it somewhere?
I sure as shit couldn’t find it, and I’m pretty good with a computer.
Do they really want me to telephone the main number to get this information? That sure doesn’t seem like an efficient use of anyone’s time.
Once again, WTF Kaiser?