Okay. Here’s the deal. I suffer from chronic depression and anxiety (not to mention intermittent crabbiness, grouchiness and just plain old bitchiness).
I was recently been transferred from Kaiser’s adult psychiatry department to its geriatric psychiatry department.
The main difference in the departments is with adult psychiatry you see or talk with a psychiatrist. In geriatric psychiatry you see or talk with a psychiatric resident. Psychiatric residents come and go every couple of months.
Fine. I really could not give a flying fuck.
Now that I understand that psychiatrists are there only to review how the meds are working. I don’t care who I talk to.
But from time to time, I DO NEED to talk to someone.
That means, from time to time, I DO NEED to schedule an appointment.
I have an appointment for 8/23 with a Dr. Jason Tran. I have had this appointment since June 2021. I have never met or spoken with Dr. Tran. I can live a (hopefully) long and happy life without ever having met or spoken with Dr. Tran.
However, I NEED to reschedule my appointment with geriatric psychiatry for sometime towards the end of September, so that we can address any medication changes that may be necessary due to the possible side effects of Anastrozol, which I will probably be starting around 8/23.
I won’t know what (if any) side effects I may have with Anastrozol until I have been on the drug for a while.
I have now called 4 times trying to get this one appointment rescheduled. I have called in June, July and twice in August. The appointment is now 7 days away and remains unchanged.
What the serious fuck.
You would think that Kaiser would be aware that anyone calling for an appointment regarding their psychiatric medications might, just possibly, have some psychiatric issues. Issues that might not respond well to not being able to achieve (what one might expect to be) a relatively simple task such as RESCHEDULING A FUCKING APPOINTMENT.
Today I called (yet again). The person I spoke with said that I had to speak with Dr. Wood (Dr. Wood is the one and only real psychiatrist working for geriatric psychiatry – supposedly overseeing the work of the residents). I got Dr. Wood’s voicemail. Dr. Wood’s voicemail message states that if I need to reschedule an appointment, I should call another phone number. That phone number is the one I just called and was transferred to Dr. Wood’s voicemail.
I have entered an infinite loop created by Kaiser’s geriatric psychiatry department.
I have just filed my formal complaint with Kaiser because this is beyond ridiculous.
STOP (MENTALLY) POKING THE FAT OLD LADY!
We are not amused.